take part in two major benchmarking exercises each year - satisfaction and performance, service charges and value for money. Get the report and summary as well as the raw data.
tell us what you’d like to know more about - we’ll carry out research on topical issues.
News on the block:
the latest news emailed directly to you or accessed through our website.
our positive summaries encapsulate our members' best practice.
we commission experts to write briefings that explore and analyse key issues in detail sector or explain the current 'hot topic' in depth.
Sharing best practice - 'ask the members':
if you want to draw on the experiences of others we put a call out to all our members asking for their good practice help. All examples are collated and summarised and shared with the entire network.
Advice and guidance – 'ask the expert':
if you have a problem we have a team of experts who can give you advice either by phone or email.
Members-only best practice workshops:
we facilitate members-only workshops hosted by members around the country. They cover key topics such as leaseholder satisfaction, management fees, service charges, engaging with leaseholders, value for money and management fees.
Access to the website and information store:
all of our good practice, benchmarking and research is stored on the Network's website.
Discounts on in-house support and HQN accreditation:
benefit from discounted rates on our leaseholder support including interim and project management, training and development , reviews and service improvement. Let the world know how good your service is with HQN Accredit: Leasehold Management.
Download our network brochure for further information
Join The Leasehold Excellence NetworkJoin Now
The 'one-stop-shop' for all social housing leasehold and home ownership issues: guidance, good practice, research and benchmarking, briefings and summaries, and access to expert help.